Singapore post how long does it take

This includes hiring more postmen and taking steps to help staff cope with their workloads. Under the regulator's Postal Quality of Service standards, SingPost is required to deliver between 98 and 99 per cent of local basic letters within one working day, and per cent within two working days.

SingPost had failed to meet the requirement of 99 per cent delivery of basic local letters within the central business district by the next working day in May , IMDA said on Thursday. The postal service provider also failed to achieve per cent delivery of basic letters by the second working day for five months January, April, May, October and November in It did not achieve this target for registered mail for three months January, September and November that year as well.

In assessing SingPost's non-compliance with the standards, IMDA said that it took into account that this was not its first failure, and that the margin of failure for that year was significant compared to previous instances. Still, SingPost ensured that late deliveries were successfully redelivered within one week, it noted. The agency has been closely monitoring the performance of SingPost's postal services, and its recent service lapses "indicate gaps in SingPost's processes", she said.

It is also investigating a recent incident of a postman discarding mail. We have heard their complaints and feedback; we feel their frustrations and seek to win back their trust. The popularity of e-commerce meant that postmen have had to cope with a significant rise in package deliveries, said SingPost.

Then you will get the latest available data on the location of the parcel and its next destination. In many cases and for various reasons, the shipment is returned to the sender.

Among these reasons are the failure of the recipient to receive his shipment within the specified time, or not ending the customs procedures Before placing an inquiry on the site, please make sure that the actual package or shipment is not reached. Inquiries must be made within a period not exceeding six 6 months from the date of publication. You can place the complaint through the following link: Singapore Post.

This covers letters and envelopes up to g in weight. Non-standard-sized mail will be slightly more expensive. For packages sent via SingPost Basic local mail, the parcel needs to be less than x x 65mm in dimension slightly larger than A4 and can be up to 2kg in weight.

Speedpost is, in essence, SingPost express mail. While SingPost Basic local-only handles letters up to g and packages up to 2kg in weight, Speedpost is perfect for larger items. Both Speedpost Express and Speedpost Standard offer web and mobile tracking by default. This is the fastest door-to-door collection and delivery courier service offered by SingPost.

Speedpost Express items must be within 5kg in weight and 32 x 25 x 10cm in dimension. The maximum weight and size you can send via Speedpost Standard is 30kg and 60 x 40 x 30cm, and you can opt for POPStation collection if that is more convenient for the customer.

When it comes to sending parcels overseas, the most common concern is balancing speed with price. While the tendency is to lean towards the cheapest shipping option, lower fees tend to mean longer delivery times. SingPost overseas shipping prices vary based on the mode and speed of delivery. The base rate covers the first 20g, and charges increase according to each additional weight tier. Package dimensions should not exceed mm, with length, width, and height combined not exceeding mm.

In roll form, the length of the package plus twice the diameter should not exceed 1,mm, but the longest dimension on any side may not exceed mm. Because of the long delivery times the minimum wait is three weeks , it is generally not advisable for ecommerce sellers to send orders via SingPost Basic International Surface Mail.

Speedpost International offers a range of SingPost overseas shipping prices depending on your parcel delivery needs. As the sender, it's your responsibility to make sure your items don't break any laws or rules — both within Australia and in the destination country.

Restrictions and conditions can change at short notice so the information on this page should be used as a guide only. It's also your responsibility to check if the destination country imposes any duties, taxes, brokerage fees or any other fees on the item you're sending.

If you're unsure, please contact the consulate office of the destination country. In addition to our customs forms , authorities in the destination country, territory or region require further documentation for some items. For more information from the overseas carrier, check the Singapore Post website.

Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community.

We pay respect to Elders past, present and emerging. Delays may be experienced. Dismiss alert.